The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Hello, @user_fe2101. We appreciate you taking the time to reach our team regarding a new promotion. We'd be more than happy to explore our options with you and we definitely would love to keep you as part of the Xfinity family! ❤️ Please send a direct message with your full name and address to further assist.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
EG
Expert
•
100.8K Messages
12 days ago
The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityGabby
Official Employee
•
943 Messages
12 days ago
Hello, @user_fe2101. We appreciate you taking the time to reach our team regarding a new promotion. We'd be more than happy to explore our options with you and we definitely would love to keep you as part of the Xfinity family! ❤️ Please send a direct message with your full name and address to further assist.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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0