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09/22/2026 3:34 PM

lower my mothly bill

Brightspeed is offering 2gb high speed internet for $59.99/mo, Im probablly going to switch to Brightspeed unless you can offer me a MUCH lower rate than what Im paying now. Im paying $125/mo. for 1.2gb, I do not want to go lower on speed.

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4 days ago

 

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