Hey there user_3yomzb 👋 I appreciate you being a member of our community! Above all, we always want to make sure you're getting the best rate possible for your services at all times, so we're happy to help with that 👍 If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we can start reviewing options to potentially lower your monthly rate!
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
XfinitySeth
Official Employee
•
1.1K Messages
3 hours ago
Hey there user_3yomzb 👋 I appreciate you being a member of our community! Above all, we always want to make sure you're getting the best rate possible for your services at all times, so we're happy to help with that 👍 If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we can start reviewing options to potentially lower your monthly rate!
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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