Lower my bill

Please show me your best retention offer. I am 96. I live with my daughter. I think we have too much. And it costs too much. We don’t do any online gaming. I mostly watch the news. She watches mostly subscription channels. Her husband sometimes works from home but doesn’t do anything fancy, some zoom meetings and Microsoft office. Glo Fiber is more than 100 less per month for everything I get here. 350 a month is too much.

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XfinityThomasD

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2.1K Messages

1 hour ago

user_hrf3ca Thanks for creating a post. We can certainly review your current services and what plans we have to help make some changes. Please send our team a direct message with your full name and address.

To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "Start new conversation" (pencil and paper) icon
Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window

• Press Enter to send your message

How to: Direct messaging within the forum

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user_hrf3ca

Lower my bill

XfinityThomasD

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