Regular Visitor
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1 Message
Lower My Bill
I need assistance in lowering my bill. I spent a very long time on the phone with a rep & they hung up or we got disconnected. I'm probably going to go with another provider. My bill is ridiculous!!!! @ComcastJoeTru ... can you help?
Responses
ComcastMichael
Official Employee
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2.9K Messages
6 m ago
Greetings, @apgonefishin! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the experience you had when trying to get your bill under control by calling in. We can certainly have a look at the account and see what we could do for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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