Visitor

 • 

1 Message

Tuesday, July 29th, 2025

Lower monthly payment

I need to lower my costs. I had an increase and I am unable to afford it 

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Selected Oldest First

Accepted Solution

Official Employee

 • 

2.3K Messages

1 month ago

Hi there, @user_h732k1 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with help you lower your billing statement. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

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