Visitor

 • 

2 Messages

Saturday, May 2nd, 2026 2:42 PM

Lower monthly bill

Need to lower monthly bill. It is now over $200/month. I need primarily the internet service. Need an option to lower the cable/tv options to just basic channels and get the total monthly amount below $100/month or I will need to find another provider. Please advise asap. thank you!

Oldest First
Selected Oldest First

Official Employee

 • 

3.2K Messages

7 hours ago

I hear you, and I understand the urgency. Over $200/month isn’t reasonable to me as a customer myself either. Especially if you’re mainly using the internet. The best ways to get under $100/month are usually switching to internet‑only or downgrading to the lowest available TV package with just local/basic channels (availability varies by area). To give you exact pricing and make changes, we’ll need to review your account privately. Would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, input our shared handle "Xfinity Support" to send us a direct message, and we’ll look at the lowest‑cost options right away.

Expert

 • 

117.7K Messages

2 hours ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section. 

forum icon

New to the Community?

Start Here