Visitor
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1 Message
Lower bill
I am looking for a bill lower. I removed my my package with features to lower bill and because no NFL network. Of course. NFL network is now available and i had to upgrade to get the angle network. I had to remove my phone service but i now need that again. A bill for $400 is extreme for the same service i paid about $200 5 years ago. I like my cameras which is why i have also not switched. It as a long term customer i feel there should be something better. There are no promotions
XfinityAmira
Official Employee
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5K Messages
20 days ago
Hi user_n01p8q! Thanks for joining our Xfinity Forum. We value you as a customer and appreciate you choosing Xfinity over the years. Your loyalty is important to us, and we certainly want to keep it that way. I absolutely understand the need to have a manageable bill while keeping the services you need/want most. Please know my team is always here to support you, and we would love to review your services as well as any better-fitting offers available. Please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” (upper right corner of this page)
• Click the “Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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