Visitor
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1 Message
Lower Bill
Looking to lower my monthly bill back to what I originally signed up for after an expected $40 increase.
Visitor
•
1 Message
Looking to lower my monthly bill back to what I originally signed up for after an expected $40 increase.
XfinityAdrienne
Official Employee
•
1.8K Messages
4 hours ago
Good Morning, @23jordyn23! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I completely understand the concerns with having the best rate available for the services you enjoy within the household. I would be more than happy to explore all available options with you. Can you please send us a DM to get started?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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