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Visitor

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2 Messages

Monday, June 13th, 2022 12:51 PM

Closed

Low income discount

I qualified for the discount.  How do I add it to my account to actually receive it?

Problem Solver

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1.1K Messages

3 years ago

@user_894463 Thank you for reaching out to the Digital Care Team. What discount are you referring to? 

Visitor

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2 Messages

3 years ago

The discount for low income household.  I was told to fill out an application. I did that. They said I qualified,  and I font know what to do from there to add it to my account. 

Official Employee

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2.1K Messages

Thanks for clarifying! The next step would be to apply with us. You can fill out the application here. Simply select "how to apply", and open the "I am an Xfinity Internet or internet essentials customer" tab. You will see a  Start ACP enrollment option there. Let me know if this helps. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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