Visitor

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1 Message

Thursday, February 19th, 2026 3:40 AM

Lost wifi Equipment

So I no longer have the wifi box/router equipment because I moved to a new home after being evicted and the landlord throwing everything away. How much will Xfinity charge IN TOTAL for a replacement plus non-returned equipment fee(s)? Please respond

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Visitor

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1 Message

12 hours ago

I turned in equipment but keep saying i owe you a piece of equipment

Official Employee

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3.2K Messages

11 hours ago

Hello, and thank you so much for joining us here in the Forums, user_cy7x01. We’re glad you reached out. If you’d like to learn more about the Residential Services Agreement including the section that covers Xfinity‑provided equipment, you can find the full details here. (https://www.xfinity.com/corporate/customers/policies/subscriberagreement#xfinityequipment)

 

 

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