Visitor

 • 

2 Messages

Sunday, May 7th, 2023

Closed

Losing ACP, No internet usage

I received an email that says I'm in danger of losing ACP benefits for a lack of inherent usage even though i use my internet daily.  Whet looking at my account it shows I have no data usage for May. I also see I have 2 different modems listed for my account.  One on the internet services page, and one on my data usage page. One data X1 gateway and thr other says Arris group voice and data modem. Below are the images showing the discrepancies. This is essential to me, as I'm a student and require internet for school.

Oldest First
Selected Oldest First
No Responses!
forum icon

New to the Community?

Start Here