Hello @cpuwizard, I'd love a chance to work with you and help take get you taken care of. Was there a particular reason you were looking to call in? I have a ton of tools and resources, so I can help with pretty much anything you need.
@cpuwizard, We like to keep all of our communications through the messaging on this platform. This is not only for our security but also for record keeping purposes for the customer and company. I can work with you on any concerns you have. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMarcos
Official Employee
•
2.3K Messages
1 year ago
Hello @cpuwizard, I'd love a chance to work with you and help take get you taken care of. Was there a particular reason you were looking to call in? I have a ton of tools and resources, so I can help with pretty much anything you need.
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XfinityMarcos
Official Employee
•
2.3K Messages
1 year ago
@cpuwizard, I'm part of the Corporate team, and will have the same access. What kinds of billing questions did you?
0
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