Atm1565's profile

Frequent Visitor

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9 Messages

Sun, Dec 27, 2020 8:00 AM

Looking for lower cost options

I need to find a lower priced plan, What are my options?

Responses

XfinityChe

Official Employee

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6.1K Messages

7 m ago

Hi @Atm1565! Thanks for using the Xfinity Forum to get help with lowering your monthly rate. I've had the chance to review and reply to your private message so we can begin to review your options. It's not a problem that you sent us a private message. Please refrain from reaching out directly through private message to ensure each customer is helped on a first-come, first-serve order. I look forward to hearing back from you. 

Atm1565

Frequent Visitor

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9 Messages

6 m ago

Are you still going to help me change my plan?

I haven't had a reponse from anyone after I approved the plan change.

It's been a week.

XfinityAmira

Official Employee

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2.4K Messages

6 m ago

@Atm1565, our deepest apologies for the delay in getting back to you. We hope you can forgive us. I have responded in our private message and look forward to hearing back from you!

Atm1565

Frequent Visitor

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9 Messages

6 m ago

@ComcastAmira 

I responded to the private message and never here back, let's try again.

XfinityAmira

Official Employee

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2.4K Messages

6 m ago

@Atm1565, apologies for the delay in getting back to you, but thanks for getting back to me. I have responded to your private message and look forward to hearing back from you! 

Atm1565

Frequent Visitor

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9 Messages

6 m ago

I looked at the proposal however, my Cable Card was not listed, that is a MUST have

XfinityAmira

Official Employee

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2.4K Messages

6 m ago

Awesome and I have replied back to yours, thank you! 

Atm1565

Frequent Visitor

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9 Messages

6 m ago

I responded to your private message

Atm1565

Frequent Visitor

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9 Messages

6 m ago

@ComcastAmira 

Thanks for the help changing my plan, it took awhile but now is done.

 

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