Visitor

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1 Message

Sunday, April 26th, 2026 2:03 AM

Looking for assistance with current 1 Gig plan pricing and unlimited data.

Hello, I am a customer in Chico currently paying $100 for 1 Gig. I’m looking to see if I can move to the $70/month 5-Year Price Guarantee that includes Unlimited Data. I'm exploring local fiber options but would prefer to stay if we can get this rate. Thank you!

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Official Employee

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827 Messages

7 hours ago

Hello @user_q5fgvc thank you for reaching out on our community forum. I know how important it is to make sure your bill is within your budget. I would be happy to look at the offers available on your account. 

Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 
 

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