Looking for assistance with current 1 Gig plan pricing and unlimited data.

Basically I was told I can’t get a lower price, that’s only an option for new customers. Xfinity is over priced and goes down way too much, will be switching to Race fiber optic as soon as it’s in our area this summer. 

Good evening user_q5fgvc. I would be happy to assist you, if you did want to review the options we do have, or if you need to make any changes. Please let me know. 

I did that already and was told there are no options to lower my bill by an official Xfinity employee. 

@user_q5fgvc  I would be more than happy to check your account for any additional offers.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
 
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

Like I said I already did all this, and was told the price can’t be lower. So I’ll be switching to Race once it is available this summer.