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Shankarhokie
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Contributor

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58 Messages

Monday, March 11th, 2024 2:17 PM

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Looking for a Internet + 4K Tv package deal

Hi Xfinity  Reps:

I have the Gigabit+ internet plan. Our TV is through Dish network (24 yrs) . Looking to see if there's a plan from Xfinity that can sway me away from Dish.   We have 5  4K Tvs. I need ACC network, local packages, and a 4K DVR that has Netflix, Amazon Prime. Thanks.

Question

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Updated 

1 year ago

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XfinityGabriel

Official Employee

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2.2K Messages

1 year ago

 

Shankarhokie, Thanks for taking the time to visit XFINITY forums for help finding a new plan that includes video service. We are honored by your interest and the opportunity to sway you away from Dish. We are the right place to ask for assistance. For the easiest and most convenient process, have you checked on our website yet? All you have to do is enter your address and sign in to update your plan after seeing what is available. 

 

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Shankarhokie

Contributor

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58 Messages

1 year ago

I tried that from my account, but I can't get that to work. The page says, address not found!!

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XfinityGabriel

Official Employee

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2.2K Messages

1 year ago

Thanks for giving that a try. I am sorry to hear about getting that message even though you have an internet-only plan. I can help and pull up your location in my system on my end, Shankarhokie. To get started, please send us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message.

 

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