Longtime customer feeling cheated...
Been a Comcast customer since they took over mediaone here in Jacksonville more than a decade ago. I have had X1 service since it was rolled out here 5 or so years ago. Its crazy to think I pay over $300 a month for a inferior service compared to my friends and neighbors. In the last year or so I have lost most of the movie channels I had watched, my internet is much slower than friends and neighbors, and all I have gotten for being loyal is bill increases and content taken away.
I am not one to publicly complain but I have had 0 luck (being polite) with customer service.
Feeling like I will be forced to reduce my plan to just internet and stream. I can get alot of content for $300 a month. Any help would be greatly appreciated.