Regular Visitor
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9 Messages
Long time customer - promotion expired
Hello,
Long time xfinity customer, it seems my current promotion has expired and I've been enrolled in Every Day Pricing.
Last year, an Xfinity agent asked me to make another post here when my promotion expired. I'm enrolled in Autopay through Checking and paperless billing.
Could you please review my account and renew the promotion?
Thank you.
EG
Expert
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107.7K Messages
26 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityOrlandoM
Official Employee
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1.5K Messages
26 days ago
@regulat0r
Thanks for reaching out to us on our forms page! I do hope you're enjoying your holiday weekend, as a customer myself I'm always looking for the best price for the services I love and need. This link https://www.xfinity.com/lp/ppc/upgrade-xfinity-internet-service has great information on our self-service option where you can check on available promotions once you sign into your account. Do you mind going to that link and signing in and see what offers you see available for the services you have and need?
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