Mattyro78's profile

Frequent Visitor

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14 Messages

Thursday, October 12th, 2023 2:51 AM

Closed

Long term theft by Comcast

Streampix is clearly labeled on my bill yet I fo not receive one Streampix channel. Trying to make contact by phone makes my blood pressure rise and their chat is useless. I want to drop these theives do badly. Frontier is available as well as You Tube tv.

Official Employee

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1.1K Messages

2 years ago

Hello @Mattyro78, thanks for reaching out for help with your channel line up. Our team will be glad to take a look at this in more detail. To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address. Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

Please let me know if you have any questions or run into any problems. 

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