Visitor
•
6 Messages
Lmtd Basic Converter
Why am I getting this charge on my bill? I tried chat and they are no help in clearing this up
Visitor
•
6 Messages
Why am I getting this charge on my bill? I tried chat and they are no help in clearing this up
XfinitySeth
Official Employee
•
1.3K Messages
3 hours ago
Hello user_9wj9r8, and thanks for dropping by! I know exactly how jarring seeing unexpected charges for something is, but you're in the right place for clarification for sure 👍 A basic converter charge on your bill would be referring to one of our older style cable boxes. Does this line up with what you have in the home?
9
0