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user_cvcf4q
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Visitor

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1 Message

08/23/2026 5:02 PM

Live Person

The stupid ai assistant is having problems getting my account information. How the hell do you get a live person on the phone at Xfinity?

Question

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Updated 

29 days ago

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XfinityThomasD

Official Employee

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2K Messages

29 days ago

user_cvcf4q Sorry to hear that you're having trouble getting assistance. The IVR will help direct you to the right team for assistance, but our team and community are here to help digitally as well. If you'd like, provide what questions or issues you have here in your post.

 

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