Live Overseas, Cannot Call, Need to cancel service ASAP

drewgarrett Thanks for reaching out to us here on Forums for assistance with closing your account as you are out of the country. I would be happy to help with getting this done for you, and I hope your travel oversea's was pleasant. I'll need the account information in direct message to locate and authenticate it to help with the cancellation please. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "Start new conversation" (pencil and paper) icon

In the "To:" line, type "Xfinity Support"

As you type, a drop-down list will appear. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic will replace the "To:" line.

Type your message in the text area near the bottom of the window.

Press Enter to send it.

How to direct message within Forums https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514