Visitor
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3 Messages
Live chat arrangement
Was told during live chat with associate that they made a payment arrangement for me threw a supervisor for a specific day and amount and my service would not be interrupted but the next day it was
Visitor
•
3 Messages
Was told during live chat with associate that they made a payment arrangement for me threw a supervisor for a specific day and amount and my service would not be interrupted but the next day it was
Sharfer1234
Visitor
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3 Messages
1 month ago
Extremely upset after multiple attempts to speak with someone about it nothing done about it. Would like information on how to contact cooperate
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XfinityQue
Official Employee
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411 Messages
1 month ago
To move forward with your concern, please send us a direct message with your full name and complete service address. From there I can authenticate your account and assist you further.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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