2 Messages
Lies, lies, lies
I was flat out lied to by multiple agents. I was hung up on by another agent. I have proof in the transcript about a refund. I have gone round and round and spent countless hours with xfinity. What is the point of staying with them? No one can help.
Xfinity engages in deceptive business practices and fraud. How have they continued to stay in business without any repercussions or accountability? Is there no oversight?
XfinityLinda
Official Employee
•
1.4K Messages
3 months ago
Thank you for connecting with us here in our community, @user_wfc3m2, about your billing concerns. We are sad to hear you have not had the best experience, and we would love the opportunity to turn this around for you. We are the Digital Care Team, and you have reached the right place for assistance. Please send us a Direct Message with your full name and address. We look forward to your message.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0
user_muf983
2 Messages
3 months ago
They did the same thing to me. I'm still fighting with them
0
0
user_muf983
2 Messages
3 months ago
They sent me a empty box. It was suppose to have a I pad in it. Now they want me to investigate it. I called fed ex and they said xfinity needs to investigate. They are sending me a bill for something I don't have
1
0