1 Message
Lied to by xfinity member
I was in a chat with an xfinity employee in there app and he told me so and so about my plan and now I’m being charged 10x the amount we agreed on because of apparently overuse so [Edited: Language] and xfinity you need to fix this
XfinityThomasB
Official Employee
•
1.9K Messages
3 months ago
user_hx06h0
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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