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Tuesday, June 9th, 2026 4:15 PM

Legal Name Change

I had a legal name change and need my account to be updated. The answers in other posts say to direct message, but it appears that button is only available after posting in the forum.

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Official Employee

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2K Messages

17 hours ago

Good Morning, @user_a9zn96! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! Thank you for reaching out to us today over our Xfinity Community Forums! Please remember that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. If needed, we may invite you to send us a Direct Message.

 

I would be more than happy to look into submitting a ticket for the name change and will continue with you in DM. 

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