Visitor
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1 Message
LATE PAYMENT
Good morning,
I apologize for any inconvenience. If possible, I would like to set up a payment of $126.22 on 05/27/2026 and the remaining balance of $139.22 on 06/15/2026 to bring the account current. Your understanding is greatly appreciated.
Thank you,
[Edited - Personal Info]
XfinityJamesC
Official Employee
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2.9K Messages
45 minutes ago
Greetings, @user_juksrc! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about bringing your account current. You have definitely come to the right place for assistance.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” (speech bubble) icon in the top-right corner of the screen, then the "New Conversation" (pencil and paper) icon. In the section, type or select "Xfinity Support" and type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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