Visitor

 • 

2 Messages

Friday, November 14th, 2025 12:02 AM

Late Payment

Hello, i was wondering if there is a small grace period in which i can oay my internet bill a 2 days later than i usually do? ive googled it and it says there is a short period but i would just like to know if this procedure/ policy is still active and i wont have my service turned off immediately. Ive never one been late for a payment. Thankyou 

Oldest First
Selected Oldest First

Official Employee

 • 

2.8K Messages

10 hours ago

 

Thanks for posting on our community forums for assistance, Stryke. That’s a great question. We consider an account late when the payment is more than 30 days overdue.  A delay of a few days should not impact you, provided the payment is received. 

 

Visitor

 • 

2 Messages

@XfinityDilary​ thankyou so much... so if im understanding correctly my internet wont get turned off if im a day or two late?

Official Employee

 • 

2.8K Messages

Stryke, that is correct! 
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here