3 Messages
Late payment
Before when I was an Xfinity customer they would shut off internet service the next day if payment was missed, is there a grace period or could I possibly get an extension?
3 Messages
Before when I was an Xfinity customer they would shut off internet service the next day if payment was missed, is there a grace period or could I possibly get an extension?
XfinityPaula
Official Employee
•
1.4K Messages
2 years ago
Hello @user_a421be Thank you for reaching out to us for help with a payment arrangement. We do have options available, and there is a grace period which is usually about 10 days from the due date. You check your eligibility and options for a payment arrangment with our Xfinity assistant. The steps are located here: https://www.xfinity.com/support/articles/set-up-payment-arrangement
Here is a link direct to our Xfinity Assistant - https://www.xfinity.com/xfinityassistant/?INTCMP=ILC:XA:GEN:GEN5bfebd84b5e3a
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