Visitor
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1 Message
Late Payment
Is there a grace period for people who are gonna be a few days late on their payment?
Visitor
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1 Message
Is there a grace period for people who are gonna be a few days late on their payment?
CCSelena
Problem Solver
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892 Messages
3 years ago
Hi there@Rcramer7! Thank you so much for reaching out to us here via our Forums page. Your Xfinity payment is due by the date noted at the top of your bill. If you haven’t made a payment by this due date, we'll send you a late payment notification and you may also be charged a late fee on your next bill.
Before you’re charged a fee, we’ll email you a reminder to pay your bill to avoid any late fees. If you need additional help, please send us a DM.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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