1 Message
Late payment for WiFi
My internet bill is due on the 26th but I don’t get paid till the 29th will my WiFi be cut off or is there a grace period? Just wondering I’m not usually late on payment but this time around things are hectic
1 Message
My internet bill is due on the 26th but I don’t get paid till the 29th will my WiFi be cut off or is there a grace period? Just wondering I’m not usually late on payment but this time around things are hectic
XfinityJamesC
Official Employee
•
1.7K Messages
5 days ago
Greetings, @user_2ynajp! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your pending due date. You have definitely come to the right place for assistance.
If November 26 is your regular billing due date, you should be fine making a payment on the 29th. There is usually a built-in grace period after the scheduled due date. As long as your payment posts before the next bill goes out, there shouldn't be any issues. If you have automatic payments set up, you may need to temporarily unenroll to avoid having the regular payment processed on the 26th, but you can always re-enroll after making your payment on the 29th.
0