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Wednesday, June 26th, 2024 10:01 PM

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Late payment and fees

My payment falls on a 4th July and banks are closed and I don't get paid until the 5th and I was wondering if I don't pay my internet bill on time do I have a grace period and are there going to late fees cause I will be a day or two late paying...

Official Employee

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1.9K Messages

11 months ago

Hi there, @user_31d73g Thank you for taking the time to reach out to us regarding your payment concerns. If your payment is due on the 4th and is paid on the 5th you should not receive a late fee. If you are enrolled in automatic payments you may be unenrolled from the program and any discounts for paperless billing and automatic payments would be removed from the account until the payment is made and you re-enroll in automatic payments, it can then take up to 45 days for the discount to be re-applied to your account.-Richard

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