New Poster
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4 Messages
Late fees
How can anyone catch up the bill with all the late fees & reconnect fees? Let alone my internet bill is sky high!!
New Poster
•
4 Messages
How can anyone catch up the bill with all the late fees & reconnect fees? Let alone my internet bill is sky high!!
EG
Expert
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118.1K Messages
5 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJoe
Official Employee
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1.3K Messages
5 hours ago
We would be happy to review your account and look for any ways to save monthly @Vk1876
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click "Direct Message"
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing, a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it. See the link below for an example
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
(edited)
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