andreapt's profile

New Poster


1 Message

Wed, Mar 3, 2021 8:00 AM


Late Equipment return

If equipment is returned after being charged a late fee is it possible to recieve a refund? 

Official Employee


440 Messages

2 y ago

Good morning @andreapt and thank you for reaching out to our Digital Care Team on our Forums page with your billing concerns. We'd be happy to review your account to see if we are able to provide any refund or credit, rest assured you're in good hands today! For security purposes, to better assist, can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastAlyssa” and click “Send a message."

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