2 Messages
Last ditch effort
Last ditch effort before small claimss
So on July 2, 2023 I called to cancel cable and phone service and keep my Wi-Fi. The time was about 6:05 PM Eastern time. I also was charged for dog TV that I never used in the amount of $105 also was continuously charge for a cable box that was supposed to work on Wi-Fi that never worked $480 then the two months I was charged for cable and phone services that I canceled, but your rep failed to do so I’ve talked to many reps and have hours of recordings with no solution other than them offering if I want your mobile service, I want what is owed to me and this is my last effort before file a small claims for triple the amount for cost of time. I hope someone sees this before august 27,2024 I will also be sending a certified letter to make sure they can’t say that they didn’t see this or get it. I hope somebody sees this and we can get to a solution before it gets further than it needs to. Thank you for your time. Hope to hear from you soon.
XfinityEva
Official Employee
•
1.3K Messages
4 months ago
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