Visitor
•
1 Message
LAST 2 MONTHS BILL IS HIGHER THAN AGREED UPON
I WAS INFORMED AND VERIFIED OUR INTERNET BILL WOULD BE $70.00 WHEN I SIGNED UP FOR IT. . THE LAST 2 MONTHS IT WAS FOR $80.00. WHY?
Visitor
•
1 Message
I WAS INFORMED AND VERIFIED OUR INTERNET BILL WOULD BE $70.00 WHEN I SIGNED UP FOR IT. . THE LAST 2 MONTHS IT WAS FOR $80.00. WHY?
XfinitySeth
Official Employee
•
1K Messages
15 hours ago
Good afternoon user_tx624j, and thanks for stopping by with your billing concern. I know how alarming it is to be charged something different from what I was expecting for any bill, so I definitely understand where you're coming from! If your bill is off by $10, it's possible that extra discount would be coming from the $10 off you get for having paperless billing with automatic payments through a bank account turned on for your monthly payments. Is that how you're currently setup?
For more information on this discount, please check out xfinity.com/support/articles/automatic-payment-paperless-billing, and let us know if you have any questions 👍
0
0