River967's profile

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Friday, October 2nd, 2020 11:00 AM

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Keeping Current Package For Internet

I signed up for xfinity a year ago since its the only provider in my area and I got what I believe to be a new customer deal where I paid 29.99 for "performance plus" internet which was at 175 mbps. Now that the year is over my bill has more than doubled. Is there a way for me to keep my discounted price so I don't have to pay more than $100 a month when I used to pay $50?

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Administrator

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4.4K Messages

5 years ago

Greetings, @River967! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I know it can be frustrating when your promotional price runs out and you see the jump in price. I would like to see what we can do for you. Can you please send me a PM with your first and last name so we may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

Frequent Visitor

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12 Messages

5 years ago

I have the same issue.

Is it possible to keep my plan for the next year?

Iurii.

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