River967's profile

New Poster

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1 Message

Fri, Oct 2, 2020 11:00 AM

Keeping Current Package For Internet

I signed up for xfinity a year ago since its the only provider in my area and I got what I believe to be a new customer deal where I paid 29.99 for "performance plus" internet which was at 175 mbps. Now that the year is over my bill has more than doubled. Is there a way for me to keep my discounted price so I don't have to pay more than $100 a month when I used to pay $50?

Responses

ComcastMichael

Official Employee

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2.9K Messages

7 m ago

Greetings, @River967! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I know it can be frustrating when your promotional price runs out and you see the jump in price. I would like to see what we can do for you. Can you please send me a PM with your first and last name so we may further assist you?

 

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iurii

Frequent Visitor

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12 Messages

7 m ago

I have the same issue.

Is it possible to keep my plan for the next year?

Iurii.

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