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Keeping Current Package For Internet
I signed up for xfinity a year ago since its the only provider in my area and I got what I believe to be a new customer deal where I paid 29.99 for "performance plus" internet which was at 175 mbps. Now that the year is over my bill has more than doubled. Is there a way for me to keep my discounted price so I don't have to pay more than $100 a month when I used to pay $50?
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ComcastMichael
Official Employee
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2.9K Messages
7 m ago
Greetings, @River967! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I know it can be frustrating when your promotional price runs out and you see the jump in price. I would like to see what we can do for you. Can you please send me a PM with your first and last name so we may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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iurii
Frequent Visitor
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12 Messages
7 m ago
I have the same issue.
Is it possible to keep my plan for the next year?
Iurii.
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