U

Wednesday, February 5th, 2025 9:50 PM

Keep billed even equipment were dropped off ...

I got charged for a service I didnt consume. How can you stop taking my money ... It is a pain to reach someone for a call. I dont have any ID with xfinity and still I can't use the chat. I am really upset with your services.

Official Employee

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2.3K Messages

3 months ago

Hi user_amhqgg, thank you for coming to our Forum for support with your disputed charge. I'd be wanting some help for something like this, so I can only imagine what you've been going through. I'd like to get on the same page with you, so that we take the best path towards a resolution. Can you please share a bit more details regarding the charges or services that you didn't use? 

 

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