Hi, thank you for reaching out. I hope you are doing well. I appreciate you being proactive and making your payment. The Xfinity App and website are great ways to make payments at any time but don't forget you can also make payments free by calling in and using the automated system. I sent a signal to your equipment to refresh the connection. Please let me know if you are able to get back online. I'll be on standby :)
XfinityVianney
Official Employee
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2.1K Messages
2 months ago
Hi, thank you for reaching out. I hope you are doing well. I appreciate you being proactive and making your payment. The Xfinity App and website are great ways to make payments at any time but don't forget you can also make payments free by calling in and using the automated system. I sent a signal to your equipment to refresh the connection. Please let me know if you are able to get back online. I'll be on standby :)
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EG
Expert
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109.9K Messages
2 months ago
Concern moved here to the Billing help section.
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