1 Message
Just Got Internet and was shipped a Getting Started Kit.
So I just got internet on the 23 and saw my box was getting shipped but decided to just go in store next day to pick up a box instead of waiting. The rep said they canceled my other one that was getting shipped but did receive it in the mail on the 25 and saw my bill getting charged a one time fee of 15 shipping and handling am i able to get a refund since i went in store to pick it up instead?
EG
Expert
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110.2K Messages
11 months ago
The concern is not "E-mail" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySheila
Official Employee
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1.1K Messages
11 months ago
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XfinitySheila
Official Employee
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1.1K Messages
11 months ago
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