Visitor
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1 Message
January bill increase
Leaving everything the same as it is, is there anyway to reduce my monthly bill. Even if it goes back to the same as last years bill. I am 80 and my wife is 76 and the price increase from 316.76 to 338.38 is going to be difficult. I do not want to go to Astound, or Fios, we like the lineup we have at Comcast or Xfinity. Can you help.
EG
Expert
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115.5K Messages
19 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasB
Official Employee
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2.5K Messages
19 hours ago
user_fetsdp Happy to help check on the options for lowering the bill. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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