2 Messages
It’d be less stressful and more enjoyable to get your teeth pulled out
I wrote my previous complaint December 18. It is now January 25 and not only have my previous over charge not been solved I’ve been over charged again. Honestly beginning to think it’d be cheaper to just pay for the early cancellation fee then to played as a fool each month by Xfinity. A few weeks ago I slipped a disk in my back and ended up bed ridden due to the pain, and that was be far a more enjoyable experience than the TEN, one-zero, 10 different interactions I’ve had over the last three months to try and sort this out. I have been promised the same solution multiple times and it has yet to happen, but the over charges keep rolling in no issue. [Edit: Inflammatory]. Though you’d probably find being ripped off and chased down by a loan sharked more enjoyable. If there is another provider available in your area run to them.
XfinityRaul
Official Employee
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1.9K Messages
3 months ago
Hello, @Morris87A. I hope you're having a great Saturday morning, so far. I appreciate you making us aware that you still need help with your billing concerns. Let's continue our conversation via DM.
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EG
Expert
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109.9K Messages
3 months ago
@Morris87A @XfinityRaul
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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