1 Message

Thursday, January 18th, 2024

Closed

It says my account is inactive after I purchased the box

My account expired and I paid it already

Oldest First
Selected Oldest First

Expert

 • 

112.2K Messages

2 years ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

2.2K Messages

2 years ago

@user_sjc3yl Welcome to our Community Forum and thank you @EG for moving this post so we can help. You've reached a team of experts and we're happy to answer any questions you have. Are you referring to our Residential Home Internet or our Prepaid Internet

forum icon

New to the Community?

Start Here