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Krokota
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Mon, Sep 21, 2020 10:00 AM

Issue with pricing / agreement

Hello. I moved to a new address in April 2020. When I look at my account, I see that I have a 2 years agreement. However, Comcast has increased my bill this month (September 2020). Could you fix the price increase issue or set me up with a new agreement?

 

Thanks for the help

 

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8 m ago

@Krokota wrote:

Hello. I moved to a new address in April 2020. When I look at my account, I see that I have a 2 years agreement. However, Comcast has increased my bill this month (September 2020). Could you fix the price increase issue or set me up with a new agreement?

 

Thanks for the help

 

How much was the increase and did you compare this statement with a couple of your past statements to see where the increase is?  Do you read the notes on your billing statements?

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