Is there anyone here that can actually cancel my service? Please will you cancel my service?

And*, not any. Sorry for the typo. Please help!

Thank you for taking the time to create a post with your cancellation request, @user_akdya4. Our team can definitely help! Could you please send our team a direct message to continue?

To send a direct message:

• Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
• From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
• Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!

@user_akdya4 - Stopping by to leave a final comment on your post for the sake of the community, I want to thank you again for your time on this. We've successfully disconnected the account, backdating your request. And I can now see that the credit balance was properly refunded a couple of weeks ago. That's great! I'm so glad we could resolve every part of this for you. I did send you a final direct message to confirm receipt of that refund, but if anything new comes up, never hesitate to create a new post within the forums. Our team remains here for you always, customer or not :)