Visitor
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1 Message
Is there any way to pay my bill?
The website just says "Sorry, this isn't working right now." The AI chatbot isn't helping. There is no number to call. Do I just switch to a different provider at this point? And document everything for when it's time to argue with credit agencies later? There is no way to pay.
EG
Expert
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120.7K Messages
10 hours ago
Concern moved here.
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XfinityJohnG
Official Employee
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3.1K Messages
9 hours ago
Thank you for reaching out to our team about that issue with paying your bill. If the Xfinity.com/myaccount site or your Xfinity app are not allowing you to make a payment you can call the 800-Xfinity number to use the billing IVR, or you can always visit a service center and make a payment there.
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