Problem Solver
•
1.6K Messages
is my service set to be disconnected?
can comcast confirm. im getting conflicting messages. i just paid 100 dollars it told me watch out for late fees another page says it will be disconnected on the 24
Problem Solver
•
1.6K Messages
can comcast confirm. im getting conflicting messages. i just paid 100 dollars it told me watch out for late fees another page says it will be disconnected on the 24
XfinityDilary
Official Employee
•
3.7K Messages
10 hours ago
@Pharrell, We can help with your billing concerns. Can you please meet us in DM?
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
For an example of how to send us a direct message, check out this link:
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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