Is it possible to speak with someone? I already have an arrangement set for 06/04 to keep my service active.

user_3xcccx Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.