Is it possible to receive advanced notice of maintenance occurring in my area?

Would it be too much to ask for an advance notification if there is maintenance work scheduled in my area?

I work remotely from home and I heavily rely on this internet service to do my work. Today, Xfinity's internet service went down in my area some time after 1pm CT and was unstable until around 3:30pm. I found out by looking at the status map that there was planned maintenance occurring. I selected the "Text me with updates" to stay informed but I did not receive any messages so far. So that is useless. In addition, no estimated time of resumption was provided, just a statement of "completing our work within the day." As a result, it impacted my afternoon meetings and unable to do work. In checking to see if an outage credit can be issued, the site states that it doesn't issue credit for outages related to power outages or maintenance.

If Xfinity knows there is a planned / scheduled maintenance in an area that will disrupt internet service, as a curtesy let alone the common sense, thoughtful approach would be to inform their customers in advance so they are 1) informed and made aware and 2) those that work from home can make arrangements in advance.  As they increase fees every year, I do have a reasonable expectation that customer treatment be at the root of this company and remain.  With the recent outages that I have experienced with Xfinity and increasing fees, I am currently looking for another alternative service provider.